Service 05
System Integrations
Somewhere in your company, a CSV export gets emailed every morning and retyped into another system before 10am. That file is a system integration that hasn't been built yet. We build the APIs and middleware that connect ERP, CRM, POS, e-commerce, and third-party services - reliably enough that you stop thinking about them.
The connection work we take on
API Development
Designed, versioned, documented APIs on top of systems that were never meant to share - including legacy databases that predate the word 'endpoint.' You get an OpenAPI spec, rate limits that protect the source system, and authentication your security team will approve.
ERP & Retail Integrations
Order flows, stock sync, price and promotion push, financial postings. The hard part is never the happy path - it's the order edited after export, the SKU that exists in one system, the timezone bug at month-end. Our integration contracts specify behavior for exactly these cases.
CRM & Third-party Integrations
Payment gateways, courier and logistics APIs, banks, tax authorities, marketing platforms, WhatsApp Business. Third parties change their APIs on their schedule, not yours - so our middleware isolates each one behind an adapter that can be updated without touching the rest of the flow.
How an integration project gets scoped and delivered
Inventory the interfaces
Week one produces a map: every system, every data flow between them, and every human currently acting as one (the person retyping the CSV counts). Each flow gets a priority based on volume and error cost.
Contract before code
For each flow we write an integration contract: fields, direction, frequency, ownership of truth, and - critically - what happens on failure. Retry? Queue? Alert whom? Both system owners sign it before we build.
Build with the failure cases first
Duplicate detection, idempotent writes, dead-letter queues, and replay tooling go in before the happy path is polished. An integration is judged on its worst day, not its demo.
Monitor forever
Every flow ships with a dashboard showing throughput, latency, and error counts, and alerting that pages a human before the business notices. Silence should mean 'working,' and with monitoring, it actually does.
What makes our integrations stay up
We assume systems lie
APIs return 200 and drop the record. Webhooks arrive twice, or out of order, or never. A decade of these lessons is encoded in our standard middleware patterns, so you don't pay to relearn them.
Both sides of the wire
We implement ERPs and build e-commerce platforms, so we understand the systems being connected, not just the pipe between them. That's the difference between syncing fields and syncing meaning.
Documentation as a habit
Every integration leaves behind a data-flow diagram, the contract, and a runbook. Two years later, when someone asks 'what happens if we switch couriers?', the answer is a document, not archaeology.
Adjacent work we often pair with this
AI Business Automation
AI agents and workflow automation that take over the repetitive work sitting between your systems and your staff.
Business Application Services
Implementation, consulting, and support for Odoo, SAP Business One, and Retail Pro - from first scoping call to steady-state operations.
Data Warehousing & Business Intelligence
One warehouse, one version of the numbers - pipelines and dashboards your finance team will actually trust.
Before you email us
Count the CSVs your team emails daily.
Each one is a flow we can make disappear. Tell us about the worst two - we'll come back with an integration map and a sequenced plan, not a platform pitch.